Privacy Policy

Deschutes Water Gardens respects your privacy. This policy explains, in plain English, what information we collect when you visit this website, how we use it, and the choices you have.

What information we collect

We collect two kinds of information:

• Information you give us. When you fill out our contact form, we receive what you submit — typically your name, phone number, email address, property address (if you include it), and the details of your project.
• Analytics data collected automatically. Like most websites, we collect basic usage data such as the pages you visit, your device and browser type, your approximate location (city or region level), and the site that referred you here.

How we use it

We use the information you send through the contact form to respond to your inquiry, answer questions, and schedule consultations or service. We use analytics data to understand how visitors use the site so we can improve our pages and services. We do not use your information for anything unrelated to running our business.

Google Analytics and cookies

This website uses Google Analytics, a service provided by Google that helps us understand how visitors use the site. Google Analytics sets cookies — small text files stored in your browser — to recognize repeat visits and measure site traffic. The analytics data we see is aggregated and does not directly identify you. You can learn more in Google's privacy policy.

We do not sell your information

We do not sell, rent, or trade your personal information. We only share it when needed to run our business — for example, sharing your project details with our licensed contracting partner so they can build your project — or when the law requires it.

How long we keep data

We keep contact form submissions for as long as we need them to respond to your inquiry and manage our customer relationship, and then delete them when they are no longer needed. Analytics data is retained according to Google Analytics' standard retention settings and is automatically deleted after that period.

Your choices: opting out and managing cookies

You have several ways to limit or opt out of data collection:

• Install the Google Analytics opt-out browser add-on, which stops Google Analytics from collecting data about your visits.
• Block or delete cookies in your browser settings. Every major browser (Chrome, Safari, Firefox, Edge) lets you clear existing cookies and block new ones, either for all sites or site by site.
• Browse in private or incognito mode, which discards cookies when you close the window.

Blocking cookies will not affect your ability to use this website.

Children's privacy

This website is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our contact form, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page occasionally to stay informed about how we handle your information.

Contact us

If you have questions about this policy or want to ask about information you have submitted, reach out any time.

• Phone: 971-322-9407
• Online: Contact us
• Deschutes Water Gardens — Bend, Oregon